Frequently Asked Questions

Frequently Asked Questions

Welcome to FEAP! We want you to feel at ease accessing our services, so we've created this page to address common questions about the support we provide. Feel free to explore and reach out if you have any more questions--FEAP is here for You!

                   FEAP offers quality, professional, and comprehensive services, tailored to your individual needs. For employees and their adult family members, we offer assessment, short-term counseling, referral, and follow-up at no cost to the employee for a wide variety of personal concerns. Our program is confidential.



Appointment Options

FEAP services are available Monday through Friday from 8:00 AM to 5:00 PM, with flexibility for special circumstances. Additionally, our on-call service ensures support is available even after hours, just call: 434-243-2643.


  • What support does FEAP provide for substance abuse treatment?

    FEAP offers assessment, support, and referrals to treatment resources for individuals concerned about their own or a loved one's substance use. However, FEAP does not provide substance abuse treatment directly. Additionally, FEAP offers monthly check-in sessions for staff in recovery following treatment, aimed at providing workplace support.

    View FEAP's Online Substance Abuse Resources
  • Can I see a FEAP consultant for court-mandated treatment?

    Due to FEAP's focus on short-term and brief assessment and referrals, we are unable to offer the level of intervention typically required for court-mandated or appointed treatment. Nevertheless, a FEAP consultant is available to offer guidance and provide referrals to assist you in connecting with a professional who can offer the necessary level of intervention.

  • Can I visit FEAP to obtain documents required to support FMLA??

    While FEAP does not provide the documents required to support FMLA, FEAP is willing to offer referral recommendations for health professionals who can provide this documentation. 

    We do not provide such documentation as FEAP's services are short-term and temporary, and are not considered medical treatment necessary to substantiate FMLA/disability.