Guidance for Leaders and Managers in Critical Incidents

A critical incident is any event that has the power to overwhelm our usually effective coping mechanisms. In a critical incident, the organizational system and individual employees are affected. Impact may extend outside of the workplace to communities and families. 

The way organizations support people during and following traumatic incidents is uniquely powerful, and the implications are long-lasting. Leaders and managers play an important role in guiding, informing, directing, and supporting teams.

FEAP invites managers and leaders to learn more about best practices during critical incidents from our trauma-informed experts:

• Critical Incident Response Guidance booklet
• Guidance for Managers wallet card
• Critical Incident Response Guidance Recorded Presentation

Please bookmark, print, and save these resources. If you need material printed and delivered to you, please contact feap@uvahealth.org.